Satisfaction Guarantee

We're not going to put a lot of big words in our guarantee to make it sound better, and you're not going to have to read a lot of legal stuff you don't care about. You want to know what happens if you're not happy. Well here it is, our 100% Satisfaction Guarantee:

Wrong Item / Wrong Color / I'm just not happy

Simple. Return your order within 30 days for an exchange or refund. It's that easy. Your item(s) just have to be in new, un-used condition and that's it.

Manufacturer's Defect / Quality Problems

We guarantee every product we sell for 90 days. If your product falls apart, doesn't work or it has any other manufacturer's defect, we will gladly replace it. If you're not sure whether the manufacturer's guarantee covers it or not, just give us a call at (480) 445-9297!

Returns and Shipping

While we accept returns and exchanges we do not pay return shipping or refund shipping charges. We pass our exact shipping costs onto our customers and cannot make any refunds. If you are not sure whether a specific item will meet your needs, please call us at (480) 445-9297 and we will be glad to help you.

Closeouts

As of right now we are not currently accepting refunds with closeout merchandise.

Testimonials

I love my new tent. Your prices are great!! and your shipping was fast. Thanks Tents For Sale!Frank Marshall
I just wanted to let you guys know that I have shopped at many different Tent stores online and I wanted to compliment you on your outstanding customer service and products. I have never received my package in 2 days and I appreciate the phone call I received after it shipped. I will be back soon!Jeff Staggs
Absolutely love my new camping equipment. Ready to head out to the mountains!Tim Johnston

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Customer Service

Sales Assistance
Monday - Sunday:
9:00 AM - 9:00 PM PT

Call (480) 445-9297
Or email us
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